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Researching Work Order History for an Aircraft

This article walks through how to use the Work Order History tab and how to expand your view across multiple aircraft using system reports.

The Work Order History tab within an aircraft record allows you to quickly review past maintenance events, quotes, and related operational details tied to that specific tail number. This is an essential research tool for quoting, forecasting, and understanding historical patterns of service.

This article walks through how to access and interpret the Work Order History tab and how to expand your view across multiple aircraft using system reports.

 

Accessing the Work Order History Tab

  1. Go to the Aircraft Module
  2. Select a specific aircraft
  3. Click into the W/O History tab (Work Order History)

This will show all Work Orders and Quotes tied to the selected aircraft.

 

What You’ll See on This Tab

Each row in the Work Order History table includes:

  • Work Order or Quote #
  • Status (Open, Completed, Voided, etc.)
  • First Discrepancy – A preview of the first discrepancy listed
  • Primary Reading – The value of the primary meter at the time of the W.O.
  • Created Date and Created By
  • Completed Date and Completed By
  • Due Date
  • Parts Summary:
    • Total number of parts
    • Number fulfilled and unfulfilled

You can also:

  • Click the Open in New Window icon to open any W.O. or Quote in a separate tab
  • Use filters in the upper left to limit the view by Work Order Status (Open, Completed, Voided)

💡 By default, the tab shows all statuses. Use the filter dropdown to narrow results to only what’s active or relevant.

 

Viewing History Across Multiple Aircraft

If you need to view Work Order history for more than one aircraft:

  1. Go to the Work Orders Module > Reports tab
  2. Select the Work Order Totals Report
  3. Enter your desired filters:
    1. Tail or Serial Numbers
    2. Make/Model
    3. Cities
    4. Work Order Created Date or Completed Date Range
  4. Click View Report and set the File Type dropdown to XLSX or CSV. Click OK to download.

This report offers the same level of detail as the aircraft-specific tab but across any number of aircraft or criteria. The XLSX and CSV version will give more data than the PDF.

 

Use Cases

  • Research prior work when building a quote
  • Analyze repair trends or recurring discrepancies
  • Confirm when a customer last brought in the aircraft
  • Review past part usage and fulfillment activity

 

Related Articles

 
Keywords: Work Order History, Aircraft Maintenance, Quote History, EBIS W.O. Tab Audience: Admins, Maintenance Planners, Estimators, Parts Managers Article Type: Reference / Operational Tool