- Help Center
- Best Practices
Submitting Support Tickets through EBIS 5
Requesting support just got easier!
System admins can now submit a support ticket directly from the EBIS 5 platform using a support request form that will help us help you.
The video below will guide you along the process of submitting the 'Support Request Form' while sharing best practices on tracking down answers from existing resources to save you time!
Note: We will continue to accept support tickets directly to support@datcomedia.com but soon you will start receiving an auto-reply directing you to the 'Support Request Form'.