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How to configure Inspection Information Visibility on Invoices?

This article outlines the steps to make inspection information visible or hidden on customer invoices within the work order system.

 


Step 1: Introduction to Inspection Information Visibility 0:00

  • Overview of the video purpose:

    • Walkthrough on making inspection information visible or not on invoices.


Step 2: Accessing Work Order Items 0:14

  • Navigate to a work order with associated items.

  • Double-click on one of the items to view details.


Step 3: Viewing Sign-offs 0:21

  • Access the sign-offs section for the selected work order item.

  • Understand the sign-offs that are required for the work order.


Step 4: Generating Customer Invoice 0:32

  • Go to reports and select 'customer invoice'.

  • Run the invoice to see inspection information displayed.


Step 5: Making Inspection Information Visible 1:20

  • Explanation of how inspection information appears on the invoice.

  • Mention of user sign-offs and dates included in the invoice.


Step 6: Disabling Inspection Information Visibility 1:31

  • Navigate to configuration settings.

  • Scroll down to 'lists' and select 'work order subcategory'.


Step 7: Accessing Item Sign-offs 1:41

  • Select 'item sign offs' to view all sign-offs set up for the instance.


Step 8: Understanding Sign-off Requirements 2:12

  • Explanation of how sign-offs can vary by city or location.

  • Review of the specific sign-offs associated with the current work order.


Step 9: Configuring Print Options for Invoices 2:54

  • Review the 'print on invoice' column for each sign-off.

  • Decide which sign-offs to display on the invoice.


Step 10: Disabling Sign-offs for Invoice 3:36

  • Disable the sign-offs you do not want to show on the invoice.

  • Save the changes.


Step 11: Verifying Changes on Invoice 3:52

  • Run the invoice again to confirm that inspection information is no longer displayed.


Step 12: Additional Information Visibility Options 4:06

  • Mention the option to disable other information, such as technician summaries, from appearing on the invoice.


Step 13: Conclusion 4:24

  • Recap of how to configure invoice visibility settings.

  • Thank you for watching.