---
title: Applying Special Pricing to an Aircraft - Set Specific Department Labor Rates Using Contract Pricing
description: This article outlines how to configure and apply Contract Pricing by department for a specific aircraft in EBIS.
---
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# Applying Special Pricing to an Aircraft - Set Specific Department Labor Rates Using Contract Pricing
## This article outlines how to configure and apply Contract Pricing by department for a specific aircraft and how these rates are used on work orders.
EBIS allows you to apply contract-specific labor rates to individual aircraft, ensuring that special pricing agreements are automatically reflected on work orders. This can be especially useful for high-volume or managed customers with negotiated rates based on department, city, or service type.
This article outlines how to configure and apply Contract Pricing by department for a specific aircraft and how these rates are used on work orders.
---
### **Using Contract Pricing to Set Specific Department Labor Rates for an Aircraft**
Contract Pricing is managed at the aircraft level under the **Contract Pricing** tab. This feature allows you to override standard labor rates by setting custom hourly rates by **department** and **city**.
Use cases include:
- Aircraft with negotiated avionics labor rates
- Managed fleet customers with reduced engine labor pricing
- Fixed-rate service packages per department
Each entry lets you define:
- **City** – Apply to a specific city or all cities
- **Department** – Apply to one or more labor departments
- **Labor Rate** – The hourly labor rate to be used on matching work order items
📘 *You can define departments in **Config \> Lists \> Work Order \> Departments**.*
---
### **Understanding How Contract Pricing Is Handled on the Work Order Line Item**
When a Work Order is created for an aircraft with Contract Pricing:
1. Go to the **Items** tab of the Work Order
2. Open a line item and scroll to the **Billing section**
3. Select the appropriate **Department** from the dropdown
4. EBIS will auto-apply the Contract Pricing for that department and city (if applicable)
If a matching Contract Pricing entry is found:
- The **Special Hour Rate Use** toggle will be turned on
- A **Special Hour Rate** field will appear with the correct custom rate
This rate will be used for invoicing and shown clearly on billing printouts.
💡 *If no Contract Pricing is found for the department/city combo, the system defaults to the standard labor rate for that city.*
---
### **Creating and Editing Contract Pricing for an Aircraft**
To manage Contract Pricing entries:
1. Go to the **Aircraft Module** \> select an aircraft
2. Click the **Contract Pricing** tab
3. Click the **+ Add** button in the top right
4. Choose a **City** (or select All Cities)
5. Select a **Department** from the dropdown
6. Enter the **Hourly Labor Rate**
7. Click **Add and Close**
To edit an existing rate:
- Click into the entry and make changes
- Save your edits
⚠️ *Changes to Contract Pricing will not automatically affect open work orders. You may need to manually update line items or re-select departments to apply new pricing.*
---
### **Related Articles**
- [Applying Billing Overrides to Aircraft](https://support.ebiscloud.com/set-billing-preferences-for-a-specific-aircraft-using-the-billing-override?hsLang=en)
- [Applying Tax Overrides to Aircraft](https://support.ebiscloud.com/set-tax-preferences-for-a-specific-aircraft-using-the-tax-override?hsLang=en)
- [Researching Work Order History for an Aircraft](https://support.ebiscloud.com/researching-work-order-history-for-an-aircraft?hsLang=en)
**Keywords:** Contract Pricing, Aircraft Labor Rates, EBIS Department Rates, Work Order Billing **Audience:** Admins, Billing Teams, Maintenance Managers **Article Type:** Configuration How-To
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